Delete your account
You can delete your CUPPERLØG account and its data at any time, directly in the app. Here is how, and exactly what happens to your data.
Delete your account in the app
- Open CUPPERLØG and sign in.
- Open the menu, go to Settings, then tap Account.
- Find Delete account and tap it.
- Confirm on the “Delete Account?” prompt. Deletion is immediate and cannot be undone.
If you can’t open the app
Email support@cupperlog.com from the contact email on your account and ask us to delete it. We’ll confirm it’s you and remove it for you.
What is deleted
Deleting your account permanently removes the following from our cloud servers and from your device:
- your account and sign-in details (username, contact email, display name);
- every diary entry, including any photos and notes;
- saved collections and block templates;
- your profile and achievement progress;
- your entries and answers in events you joined, and your participant identity at every table;
- the text read from any coffee labels you scanned.
What is kept
Coffee events you hosted are not deleted — a table’s record belongs to everyone who tasted at it. The event is unlinked from your account and closed, so it carries no connection to you, and the other tasters keep their answers and results. Its set-up (title, tasting questions, and any images you uploaded into it) remains part of that shared record.
Feedback you chose to send us may be retained in anonymized form only — it is no longer linked to your account or identity.
Retention period
Your personal data is deleted immediately when you confirm, with no additional retention period (aside from the anonymized feedback noted above). This action cannot be reversed.